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Searchlight leads Wiggle to customer-focused growth

Searchlight leads Wiggle to customer-focused growth

Leading online tri-sports retailer Wiggle came to Searchlight Consulting to help them bring their IT platforms and processes into the 21st Century. Wiggle were in hyper growth and their current ageing IT estate needed updating to ensure it was fit for purpose.

Searchlight worked with Wiggle to devise and implement a programme that aligned the business and IT strategy, delivering a platform that has enabled Wiggle to grow organically and by M&A. Through a three-year journey, Searchlight has supported Wiggle to navigate through a complex IT enabled change programme, upgrading the ways of working, processes and underlying business solutions.

Hear from Jeff Wollen, Group CIO at Wiggle, about his first-hand experiences:

We really wanted to jump into the 21stcentury. Taking a young entrepreneurial company and transforming it into a mature retailer, we could not have done that without Searchlight.” – Jeff Wollen, Group CIO at Wiggle

Why did Wiggle engage with Searchlight?

  • Searchlight is an independent consultancy, providing an honest opinion of how to help transform the business operation
  • They brought an outstanding team that provided in-depth knowledge and quality advice
  • Searchlights experienced, approach and toolkit made a complex business transformation ‘simpler and speedier’

“Would I recommend Searchlight Consulting? Based on the evidence and experience I’ve had over the last 3 years working closely with them – yes, absolutely I would” – Jeff Wollen, Group CIO at Wiggle

Searchlight are experts at aligning business and IT strategy, shaping business transformation programmes and helping our clients build business and IT capability throughout the transformation journey. Contact us today to find out how our independent advice could help you grow, develop new capabilities and future proof your organisation.

The Searchlight TeamSearchlight leads Wiggle to customer-focused growth