Innovation

The path to avoiding digital transformation failure

Delivering technology programmes can be difficult, but if pitfalls are avoided through planning, and action executed effectively, organisations will deliver transformative outcomes. Take a look at our infographic below which shares our advice on getting transformation right first time. Download as a PDF

The pillars of successful transformation

Communication, consistent wins and accountability are the pillars of any successful transformation programme. While this sounds simple, it is rarely achieved. Often, as larger transformation programmes are undertaken, support for these programmes does not permeate the entire organisation resulting in diminishing returns. Below, I detail how this tends to happen and how, through using the

Mark Cook

Understanding today’s digital technology challenges

Organisations are modernising and adapting to new tech-focused environments at pace, with large investments in digital transformation. However, digital transformations can often lead to misalignments between strategy and business technologies. According to research by McKinsey (2018), only 16% of digital transformations succeed. The research goes on to highlight core factors to executing a successful transformation,

The 4th industrial revolution: it’s time to focus on the end-consumer

Today’s end-consumer requirements are changing so rapidly that the B2B model operated by many manufacturers is becoming outmoded. New technology is having such a dramatic impact on the way people live that companies are increasingly being urged to think of the end consumer first and foremost.

Business-led, not IT-led

This is the third in our series of blogs exploring how retailers can balance the dual aim of investing in technology to improve their customer proposition.