Digital

Business-led, not IT-led

This is the third in our series of blogs exploring how retailers can balance the dual aim of investing in technology to improve their customer proposition.

Is technology clouding retailers vision?

How are retailers balancing the dual aim of investing in technology to improve their customer proposition while ensuring smooth-running business operations through an aligned corporate and IT strategy?

Retailers’ must take radical new approach to technology

Retailers' are not using technology as effectively as they could be and in some cases it is actually having a detrimental effect on their business, according to a new report from Searchlight Consulting.

IT’s A Balancing Act

Being a CIO today involves balance. The need to balance “keeping the lights on” while introducing new technologies.