Today’s end-consumer requirements are changing so rapidly that the B2B model operated by many manufacturers is becoming outmoded. New technology is having such a dramatic impact on the way people live that companies are increasingly being urged to think of the end consumer first and foremost.
The CIO Retail Connect event is the one-stop shop for CxO’s and other senior retail IT executives from top UK retailers. Being an official sponsor meant we could fully immerse ourselves in all aspects of this forum.
Through a series of highly interactive sessions, PEX Europe Spring 2018 offered the opportunity to learn, share and challenge everything you need to be a business of the future, with leading industry peers.
How are retailers balancing the dual aim of investing in technology to improve their customer proposition while ensuring smooth-running business operations through an aligned corporate and IT strategy?
Retailers' are not using technology as effectively as they could be and in some cases it is actually having a detrimental effect on their business, according to a new report from Searchlight Consulting.