Taking a young entrepreneurial company, full of spreadsheets, and transforming it into a mature 21st-century retailer.
“We could not have done that without Searchlight” – Jeff Wollen, Group CIO at Wiggle-CRC
Leading online tri-sports retailer Wiggle CRC have completed the final stage of a major digital transformation; its Capability Upgrade Programme. This has been devised and implemented with support from Searchlight Consulting, experts in IT-enabled change.
This latest project is one of the first Oracle Retail Merchandising and Fusion Financials to go-live in the UK.
Jeff Wollen, Wiggle CIO explained: “This Capability Upgrade Programme was a series of projects spanning three years in total. It has taken Wiggle from being a home-grown entrepreneurial company and a bespoke platform requiring many points of local knowledge which was effectively holding the company to ransom, into a scalable global platform able to absorb large increments of organic volume (including the demands of peak trading such as Black Friday) and major acquisitions without any technology or skills worries.
“It has transformed the company valuation and enabled the Leadership Team to focus externally on the consumer rather than technical delivery issues. Searchlight has supported Wiggle through the transformation process from initial strategy and business case, vendor selection, system integrator appointment and hands-on delivery – ensuring a successful outcome was achieved for all parties,” he added.