Software Vendor and Implementation Partner Selection​

Menzies Overview & Context

  • Menzies finance business operation provides support to 4 business units, based in more than 67 countries, which is distributed at site, country, shared service centre and head office locations​

  • Current business processes are manual, require more business controls to be designed into ways of working, and rely on team members retained knowledge ​

  • In addition, the legacy finance solution was nearing end of life.​

Searchlights Role

  • Searchlight were retained to manage the selection of a vendor of a new software solution and implementation partner – based on our Packaged Selection Value Proposition ​

  • A one step selection approach was adopted to accelerate the processes ​

  • Software vendors and implementation partners were shortlisted based on Searchlights knowledge of the market and criteria confirmed with Menzies – a rapid Request for Information (RFI) was carried out to verify the optimal combinations of software vendor and implementation partner pairing prior to commencing an Request for Proposal (RFP) process​

  • The RFP and Best and Final Offer (BAFO) process compared – SAP, Oracle, Microsoft and Infor – with Infor and Microsoft initially being removed and finally SAP selected ​

  • The scope of the programme was confirmed as core financial processes, procurement and FP&A ​

  • The programme was designed – engaging the wider business community to prepare for the launch of the programme, based on an SAP HANA solution in 2026.​

Outcomes Achieved

  • SAP HANA and Delaware were selected​

  • Commercial offer reduced software and system integrator costs ​

  • The Menzies team were engaged to form a guiding coalition and the programme preparation phased will commence in 2026.​

“Searchlight led us through the selection processes – helping us identify the applicable solutions and system integrators; navigated the selection process for both vendor and system integrator; supported the negotiation of software and service components. Perhaps more importantly Searchlight helped our business teams to understand the solution capabilities that could be provided and helped us develop a good working relationship with our future SAP and system integrator delivery partners.”​ Khalid Zia, Head of Global Business Services​