Solution Optimisation
Following delivery of IT & business transformation programmes and projects, most organisations face a 'settlement period', where issues are identified due to a variety of reasons, including but not limited to process alignment, data issues, manual intensive processes and areas of scope change not delivered within the initial programme.
During the post Go Live period, immediate attention will be given to those issues deemed critical to day to day business operation.
However, unless a controlled approach is established to govern the introduction of incremental changes and to investigate where process improvements can deliver significant benefit, the net result can be high cost maintenance, combined with divergence of the business solution from the core business model originally introduced.
Searchlight, work with our clients to conduct formal Post Go Live Reviews, to identify optimisation opportunities, to ensure clients leverage maximum benefit from the solution deployed. Typically we work to identify incremental changes within the following areas:
- Competence Development
- Process Alignment
- Information Management
- Technology Enhancements
- Benefit Realisation & Release Management
