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Programme Integration Management

Throughout the life cycle of an IT transformation programme, the key to ensuring success and achieving the benefits sought prior, during and subsequent to go live, will be to ensure the guiding design principles are established and managed throughout the programme and across all delivery streams.

Searchlights approach to programme integration management ensures:

• The integrated nature of ERP, CRM & BI applications is designed to ensure end to end process flows and scenarios meet the business operating environment
• The guiding delivery principles associated with the level of localisation and centralisation are adhered to throughout the life cycle
• Delivery is focused on ensuring a balance between benefit realisation, cost of deployment, degree of risk and timeline line implications
• The integration points and hand-off between delivery streams within complex programmes are understood, proactively managed to ensure delays do not result
• Our approach to programme integration management, designs delivery assurance into the programme delivery life cycle

Searchlights approach establishes the appropriate level of controls to ensure convergence with design principles at three levels across an organisations IT landscape:

• Enterprise: design controls are established across multiple integrated applications, controlling and assessing the interdependencies from design changes
• Application: design controls are established associated with applications that enable discrete aspects of business processes
• Process: design controls are established to manage design changes impacting end to end business scenarios, which may be supported by multiple applications

The latter governance structure typically will evolve during the initial implementation life cycle, maturing post go live, into the business as usual operation.