Frameworks
Frameworks
Find out more about or Beacon & TaLaaSH frameworks.
 
Searchlights Health Check Framework, allows us to target and improve different aspects of our clients programmes and projects

Health Checks

Organisations often seek help when programmes or projects start to run into delivery issues, focusing on resolution or recovery of the applicable initiative. While, this often resolves the issues that are faced here and now, experience shows that a broader review of delivery management approaches often allows our clients to evolve their delivery management approach. Hence Searchlights health check services can be targeted towards all or selected aspects of the delivery life cycle, including:

  • Assessment & Definition: change planning, portfolio management, benefits case definition, programme mandates and project ramp up
  • Implementation Management: programme and project delivery management including governance, requirements definition, traceability, benefits assessment, delivery assurance, technical delivery capability and effectiveness of delivery models – including on/offshore delivery
  • Optimisation: ensuring appropriate level of benefits are realised in a sustainable manner, focusing delivery management effort towards the appropriate aspects of our clients overall portfolio

Searchlights Beacon Delivery Management Framework enables us to conduct health checks, using our assessment framework which focuses on the following delivery ‘architects’ to ensure our clients current state is assessed.

  • Processes & Procedures: governance and controls including reporting, risk & issue management
  • Organisation Capability: organisation design, skills and competencies
  • Tools and Technology Delivery: tools for supporting both delivery management & technology delivery
  • Information Management: effective management information appropriate to the stage in the life cycle
  • Compliance: level of adherence to clients delivery approach and adherence to external compliance requirements

Our Beacon assessment approach will enable a rapid assessment, allowing a comparison against best in class. One size does not fit all, so we work with our clients to establish ‘What Good Looks Like’ for their context and recommend/introduce applicable improvements/changes.

Searchlight Delivers an SAP CRM Programme: Searchlight managed the delivery of a leading retailers SAP CRM solution and subsequent transition into a new support model.Searchlight Introduces an Offshore Delivery Model: Searchlight conducted a review of the Telecoms organisations new offshore delivery model and led the introduction of robust delivery controls, governance and vendor managementService Management Consulting for a Financial Service Organisation: Searchlight are delivering a service management maturity assessment review and consultancy services to transition our client to a world class support model.Programme Management of Greenfield SAP Implementation: Searchlight programme managed and led the solution assurance for an FMCG client to establish a Pan European green field SAP solutionSearchlight Delivers Business Intelligence Optimisation: Searchlight are working with an FMCG client to optimise their current SAP BI solutions to provide more effective management information.Searchlight Delivers Security Management Consultancy: Searchlight delivers SAP security consulting for a retail organisation and supports creation of an offshore delivery model