Communications, Stakeholder Management & Business Readiness
Searchlights approach to business change embeds change activities into the technology and process work streams within a programme or project, to ensure that the results are integrated.
Key to our combined success is to appreciate the level understanding, acceptance and communication approach that is required to involve the differenet stakeholders and move them through the I know, I understand, I care curve
Searchlights Beacon Framework outlines the change management activities that need to be considered at the different stages in the delivery life cycle.
When implementing new IT solutions, people will have different levels of understanding of the concept, design and approach that is being adopted that will change the way that they operate within the business. Searchlights Beacon Framework consists of a number of tools and accelerators that seek to build the understanding of the people that are impacted by the changes delivered by the programme or project.
Beacon outlines a number of activities that need to be performed across the life cycle of a programme, the key activities being:
- Communications and stakeholder management
- Defining the organisational and role changes
- Defining, measuring and reporting the business impact and readiness
- Developing new processes
- Developing training materials
