Media Company Case Study

  • Sector: Media Company
  • Initiative: Introduction of an Offshore Delivery Model
  • Service: Programme Management/Delivery Assurance

Working with an established SAP Telco & Media company, Searchlight were responsible for programme and project management of the ongoing release management activities and supported the introduction of an effective offshore delivery model - based on waterfall & agile delivery approaches. Searchlight were retained due to our extensive distributed delivery expertise and experience managing multiple third-party delivery engagements.

Together, we significantly improved the distributed delivery model, ensuring value for money, consistency and quality of delivery. Delivery governance models were introduced, to ensure delivery dependencies across the IT landscape were managed and repeatable delivery achieved.

"Searchlights experience in managing complex SAP & Non SAP Programmes has enabled us to transform our delivery model. We have optimised our delivery controls, establishing quality, repeatable delivery results from both our local and offshore delivery partners. We have successfully altered our delivery model to enable a combination of agile and waterfall delivery processes to work together, establishing the appropriate management information and Ensuring the Success of our delivery programmes." Client Delivery Manager

Searchlight Delivers an SAP CRM Programme: Searchlight managed the delivery of a leading retailers SAP CRM solution and subsequent transition into a new support model.Searchlight Introduces an Offshore Delivery Model: Searchlight conducted a review of the Telecoms organisations new offshore delivery model and led the introduction of robust delivery controls, governance and vendor managementService Management Consulting for a Financial Service Organisation: Searchlight are delivering a service management maturity assessment review and consultancy services to transition our client to a world class support model.Programme Management of Greenfield SAP Implementation: Searchlight programme managed and led the solution assurance for an FMCG client to establish a Pan European green field SAP solutionSearchlight Delivers Business Intelligence Optimisation: Searchlight are working with an FMCG client to optimise their current SAP BI solutions to provide more effective management information.Searchlight Delivers Security Management Consultancy: Searchlight delivers SAP security consulting for a retail organisation and supports creation of an offshore delivery model