Consumer Goods Company Case Study

  • Sector: Consumer Goods Company
  • Initiative: Pan European SAP Implementation
  • Service: Programme Governance

The consumer goods company sought to simplify their target operating model, moving to a pan-european operation, moving away from a country based operation. Searchlight were retained, by one of our consulting partners, to programme manage the delivery of the Pan European SAP ECC 6.0 template solution. A Greenfield business model was established, requiring the delivery of SAP and legacy business applications to enable the business operation.

The aggressive timeline required robust delivery controls to ensure standard business processes were delivered alongside country specific requirements. A combination of client, consulting partner, local resources and offshore delivery teams were required to ensure success.

Searchlight Delivers an SAP CRM Programme: Searchlight managed the delivery of a leading retailers SAP CRM solution and subsequent transition into a new support model.Searchlight Introduces an Offshore Delivery Model: Searchlight conducted a review of the Telecoms organisations new offshore delivery model and led the introduction of robust delivery controls, governance and vendor managementService Management Consulting for a Financial Service Organisation: Searchlight are delivering a service management maturity assessment review and consultancy services to transition our client to a world class support model.Programme Management of Greenfield SAP Implementation: Searchlight programme managed and led the solution assurance for an FMCG client to establish a Pan European green field SAP solutionSearchlight Delivers Business Intelligence Optimisation: Searchlight are working with an FMCG client to optimise their current SAP BI solutions to provide more effective management information.Searchlight Delivers Security Management Consultancy: Searchlight delivers SAP security consulting for a retail organisation and supports creation of an offshore delivery model