Business Analysis
Organisations need to ensure key design decisions align to the operating vision and organisation design. Often businesses can benefit by focusing on the end to end process model and challenging their view associated with
- Integrated process view (“order to cash”) versus functional view (purchasing, AP)
- Consolidated view of financial and operational information against common KPIs
- Cost reduction by increased automation through advanced technology
- Rationalised way of dealing with business partners (3PLs, suppliers, customers)
- Leveraging economies of scale in key areas such as procurement
- Speed to market with ideas and products will become increasingly important – knowledge-sharing is essential
- Common standardised ways of doing things across the business and sharing best practices

Business analysts that understand the operating environment and how the ERP, CRM or BI technology can be applied in a simple and standard manner are key to ‘operationalizing’ the vision.
Often it is not enough to have business experts that understand what you do today. Searchlights approach to delivering business analysis services is based on:
- Establishing a blend of people that understand the business context combined with experience of process simplification
- The combined team are then able to understand and deliver a process model to enable the desired ‘target operating model’
- Using standard ERP processes that will provide the step change, rather than replicate what you do today in an updated technology.