Blog

Is technology clouding retailers vision?

Is technology clouding retailers’ vision?

How are retailers balancing the dual aim of investing in technology to improve their customer proposition while ensuring smooth-running business operations through an aligned corporate and IT strategy?

The business world has become fixated on having the latest technology, tools and systems, believing they are required to win customers and navigate their way through a time of constant change and economic uncertainty.

Retailers’ must take radical new approach to technology

Retailers’ must take radical new approach to
technology claims new Searchlight Consulting report

Retailers’ are not using technology as effectively as they could be and in some cases it is actually having a detrimental effect on their business, according to a new report from Searchlight Consulting.

Business-led, not IT-led

Business-led, not IT-led

This is the third in our series of blogs exploring how retailers can balance the dual aim of investing in technology to improve their customer proposition, while ensuring smooth-running business operations that deliver against shareholder demands and expectations.

Be brave, think differently

Be brave, think differently

This is the second in our series of blogs exploring how retailers can balance the dual aim of investing in technology to improve their customer proposition, while ensuring smooth-running business operations that deliver against shareholder demands and expectations.

Separate goals, common challenges

Separate goals, common challenges

The business world has become fixated on having the latest technology, tools and systems, believing they are required to win customers and navigate their way through a time of constant change and economic uncertainty.

In this series of blogs, we explore how retailers can balance the dual aims of investing in technology to improve their customer proposition, whilst ensuring smooth-running business operations that deliver against shareholder demands and expectations.

Roadmap to 2025: make this your journey, not SAP’s

Roadmap to 2025: make this your journey, not SAP’s

Do you have a compelling reason to move your business to a new ERP platform?

It’s time to make a decision. Support for SAP ECC is coming to an end and the time to act is now, however companies are struggling to find a compelling reason for a move to a new ERP platform.

As a CxO, is your data future-ready?

Data has always been essential to the running of any businesses.

Ancient man used clay tablets to record the numbers of animals bought and sold; our more recent forebears created ledgers and files of information stored on shelves and in filing cabinets.

Designing GDPR Compliance into your business operations

Join Searchlight Consulting and QualiTest Sept 13th 2017, 4PM BST for a discussion in designing GDPR compliance into your business operations.

With GDPR, the rules regarding the processing and maintenance of European personal data are about to undergo a tremendous transformation, requiring changes to both human and digital processes, putting your company in extreme financial and business risk.  

Accelerating digital transformation

Programme

Digital can be seen as both an opportunity and a threat. In this whitepaper, Searchlight Consulting provides a practical framework for organisations to transform at pace by drawing on extensive digital transformation experience, real client scenarios and industry themes. Successful digital transformation requires more than credible technical delivery capability – senior executive alignment and an innovation delivery model, will be the key to achieving digital transformation at pace.…

IT’s A Balancing Act

Being a CIO today involves balance. The need to balance “keeping the lights on” while introducing new technologies.

Integrating those new technologies to allow data to flow seamlessly without anything falling over.   Embracing opportunity while reducing risk.  And balancing budgets as the IT department shifts from Cap-Ex to Op-Ex, steering the transition from IT as a cost centre, to IT as a value centre.